Important information

General

  • Our prices are ment for 2 persons per week.

  • If you stay only 3 days or less, we will charge you with an extra short-stay fee (up to 15 euro per person per night).

  • Additionally to your accomodation you have to pay a tourist tax of 1,45 Euro per night for each person aged 14 years and over. This fee is not included in the total price of your stay.

  • Your apartment will be at your disposal by 4:00 p.m. on the day of your arrival.  If you arrive earlier or if you are not able to check in until 7:00 p.m., you are asked to give us a short notice in advance !

  • Please leave your rooms by 10:00 a.m. in orderly condition on the day of your departure.

  • There is a single-occupancy surcharge of 10 Euro per day for Stevia and Sella apartment and of 15 Euro per day for Schlern apartment.

  • You can pay in cash (max € 999,00 per day), or with your EC Card or by credit card.

  • To make a binding reservation, please send us a down payment of 150 Euro about three months prior to your stay.

  • No smoking within the apartments.

Included services:

  • SAT- TV

  • Parking in front of the house

  • Bedclothes, towels and dishtowel

  • WIFI access

  • Sunbathing area

  • Small child equipment (Travel bed and highchair)

  • Mobil Card (ticket for ski bus, summer bus, as well as public buses and regional trains throughout South Tyrol)

With surcharge:

  • Milk and bread service

  • Laundry service

Cancellation conditions:

  • Cancellation, late arrival or premature departure will incur cancellation fees.

  • There are no cancellation costs up to one month before the provided start of the holiday – with the exception of the prepayment.

  • Thereafter, up to 8 days before the planned start of the journey, we charge 50% of the total price.

  • Cancellations made within 7 days before the scheduled arrival date will incur a charge of 80% of the booking price.

  • In case of no-show without cancellation, early departure or belated arrival, the total amount, i.e. 100 % of the booking sum, will be due.

  • To avoid cancellation fees, it is recommended that you take out a travel cancellation insurance.

Covid 19

In case of corona-related travel restrictions you can cancel your booking up to three days before your planned date of arrival without any payment. In all other cases our cancellation terms apply.